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A train delay is a deviation from the timetable, which can be an unpleasant surprise for passengers.

In times of war and increased load on the transport infrastructure, such situations are not uncommon. Fortunately, Ukrzaliznytsia offers a number of convenient ways to quickly find out about delays and adjust your plans.

UZ train delays: how to find out the exact arrival time

At the station

The easiest and most reliable way is to get information directly at the station. This can be done:

- through announcements made by the station announcer;

- using electronic display boards;

- at the information desk (if available at the station).

It is also worth contacting the train crew — the conductor or train manager — if you are already on the road.

Online sources: official services of Ukrzaliznytsia

1. Portal “UZ Vezemo”

With the start of the full-scale war, Ukrzaliznytsia launched the portal “UZ Vezemo,” where you can find out about all train delays in the country in real time.

Go directly to the page, and you will see a list of trains with the specified delay time.

2. Official website of Ukrzaliznytsia

Another reliable tool is the “Train Delays” section at uz.gov.ua. This service has been operating since 2013 and allows you to view a list of trains that are delayed at a specific station.

The downside is that it does not provide a complete picture of the entire route, only the selected arrival point.

3. UZ mobile app

The Ukrzaliznytsia app has a “Tablo” tab where you can select a station and check which trains are expected to be delayed. On the “Arrivals” tab, a mark will appear next to the train number if it is delayed.

4. Chatbots on Telegram and Viber

The official Ukrzaliznytsia chatbots on Viber and Telegram allow you to get information about delays — just press the corresponding button in the main menu.

Telegram bot

Viber bot

5. Hotline

If you do not have internet access, you can call the Ukrzaliznytsia hotline:

0 800 503 111— free from all operators in Ukraine.

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If you are already on the train

The train conductor or conductor will provide the most up-to-date information on delays or changes in the schedule. They have information about the estimated duration of the delay, changes to the track or route, as well as advice on how to proceed.

Current list of train delays

As of June 29, 12:27 p.m., the following trains are delayed:

№749/750 Vienna Main Station — Kyiv-Pas. (+12:40)

No. 47/48 Zaporizhia-1 — Mukachevo (+1:46)

No. 3/4 Zaporizhia-1 — Uzhhorod (+0:49)

No. 83/84 Solotvyno-1 — Kyiv-Pas. (+0:43)

No. 233/234 Rakhiv — Kyiv-Pas. (+0:43)

No. 9/10 Budapest-Keleti — Kyiv-Pas. (+0:32)

No. 705/706 Przemyśl Główny — Kyiv-Pas. (+0:30)

No. 89/90 Kyiv-Pas. — Przemyśl Główny (+0:23)

No. 127/128 Zaporizhia-1 — Lviv (+0:16)

No. 367/368 Uzhhorod — Kovel-Pas. (+0:15)

No. 749/750 Kyiv-Pas. — Vienna Main (+0:13)

No. 167/168 Lviv — Odesa-Main (+0:05)

Today, Ukrzaliznytsia offers several official channels to quickly find out about train delays:

online (website, portal “UZ Vezemo,” mobile app);

via chatbots in messengers;

or by phone.

However, the fastest and most accurate information can be obtained directly from station staff or train crew, especially in cases of urgent changes to the route or schedule.

Reminder: you can always book tickets for trains, buses, and planes in Ukraine and between cities around the world quickly and conveniently online through the Visit Ukraine system — the service is available 24/7 and supports several payment methods.

We remind you! Ukrzaliznytsia has scheduled additional trains for the summer season for popular destinations. Read about when and where the additional trains will run so you can plan your trip, including transfers to international flights, in our previous article.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

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