Das Ministerium für Innere Angelegenheiten hat die mobile App-Registrierung für Servicezentren eingeführt: wie die neue Funktion funktioniert

Das Ministerium für Innere Angelegenheiten hat eine neue elektronische Registrierungsfunktion über die E-Zaporizhzhya-Mobile-App gestartet. Jetzt können Ukrainer schnell und bequem die Dienstleistungen der Servicezentren des Ministeriums für Innere Angelegenheiten von ihren Smartphones aus registrieren. Erfahren Sie, wie Sie die App nutzen, welche Regeln und Einschränkungen gelten und wie Sie Ihre Registrierung online verwalten können

Ausstellung einer Versicherungskarte für Reisen ins Ausland mit dem Auto

KAUFEN

The Main Service Center of the Ministry of Internal Affairs continues its digitalization efforts and has presented a convenient tool for Ukrainians—the ability to sign up for services online through the E-Record app. From now on, waiting in line at the Ministry of Internal Affairs service center is just a few clicks away on your smartphone.

🚗 Do you need car insurance?

On the Visit Ukraine portal, you can choose several types of insurance for your vehicle, including MTPL and Mini Hull insurance. And for travelling abroad, we also have a Green Card available.

How to use the E-Record app?

It's simple. To sign up, you need to:

1. Download the app from the App Store or Google Play.

2. Log in via ID.GOV.UA — electronic identification ensures security and personalization of services.

3. In the app, go to the “Home” section → “Sign up for a queue” or “E-queue.”

4. Select the desired service, MIA service center, date, and time from the available options.

After that, the user will receive confirmation of the appointment in the form of a notification in the app and an email.

You can change or cancel your appointment

The app makes it easy to manage your appointments:

If your plans have changed, you can cancel online.

A new appointment can be made after the system is updated — approximately 30 minutes later.

Important: you can cancel your visit no later than 2 hours before the specified time.

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Dates, limits, and rules

Appointments can be made up to 21 days in advance, with a new day opening every day at 6:00 a.m.

If you fail your driving test, you can re-register after 10 days, on the 11th calendar day.

For individuals, 4 appointments per month, including cancellations.

For legal entities, 4 appointments per day.

If the limit is exceeded, the system will display the following message: “The registration limit has been exceeded based on the applicant's information.”

Contact details

Consultation phone number: (044) 290-19-88

Main Service Center of the Ministry of Internal Affairs pages: Facebook and Instagram

For more information, visit the official website

Car insurance at Visit Ukraine

Why is it worth taking out insurance with us?

✅ A wide range of insurance products for different needs: from basic MTPL to Mini-Hull insurance and Green Card.

✅ Convenience of online registration without unnecessary visits to the office.

✅ Coverage abroad with the Green Card.

✅ Reliable partners and prompt support.

Be confident on the roads with Visit Ukraine - insure your car simply and profitably!

Are you planning a trip to Ukraine by car? We've told you about the key differences in the traffic rules of Ukraine and Europe: speed limits, pedestrian priority, alcohol content, lighting requirements and car insurance.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

We recommend purchasing it for a safe and comfortable trip to Ukraine: 

Visit Ukraine Insurance – insurance covering military risks for entry and travel in Ukraine;

Visit Ukraine Car Insurance – car insurance with extended coverage in Ukraine;

Visit Ukraine Legal Advice – comprehensive legal support on entry to Ukraine;

Visit Ukraine Tickets – bus and train tickets to/from Ukraine;

Visit Ukraine Tours – the largest online database of tours to Ukraine for every taste;

Visit Ukraine Hotels – hotels for a comfortable stay in Ukraine;

Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.

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