Outils numériques qui aident les étrangers à se sentir en sécurité en Ukraine

Voyager en Ukraine en 2025 reste possible et sûr, à condition de suivre les recommandations actuelles et d'utiliser des outils numériques modernes. Cet article regroupe des applications et des services clés qui aideront les étrangers à naviguer, à recevoir des notifications sur les menaces, à utiliser les services gouvernementaux, les soins médicaux et les services de Visit Ukraine.

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Is Ukraine safe for tourists in 2025? That’s one of the most common questions among international travelers. Despite the ongoing war, many foreigners continue to travel to Ukraine during war, whether for volunteering, journalism, business, or tourism. While some regions remain under heightened risk, most of the country’s central and western areas are relatively safe and open to visitors. Still, safety remains a top priority – and that's where digital tools step in.

Modern digital tools Ukraine for foreigners provide vital assistance in navigating everyday challenges, accessing services, and receiving real-time alerts about possible threats. Thanks to technology, travelers can make informed decisions, move around confidently, and feel more secure during their stay.

Whether you're planning a visit to Kyiv, exploring Lviv, or crossing the Carpathians – using the right safety apps for tourists in Ukraine is an essential step in understanding how to stay safe in Ukraine 2025.

How digital tools help tourists stay informed and secure?

In 2025, Ukraine offers a variety of security tools for foreigners in Ukraine – from air raid alert systems and real-time maps to access to state services and localized information for travelers. These apps for foreigners in Ukraine don’t just serve Ukrainians; many are translated into English or feature intuitive navigation, making them accessible for non-Ukrainian speakers as well.

From official government apps like Diia app for foreigners to innovative platforms like Visit Ukraine services, the country is actively integrating digital infrastructure that supports the safety, comfort, and legal protection of international guests.

Let’s explore the must-have useful apps Ukraine for travelers – and how they can make your trip smoother and safer.

Read here whether it is possible to travel to Ukraine if your country warns against it.

Read what can be imported into Ukraine from abroad in this article.

Useful digital tools and services for foreigners in Ukraine

Diia – your digital ID and access to state services

What is Diia and why it matters?

One of the most important digital tools Ukraine for foreigners is the Diia app for foreigners – the official platform developed by the Government of Ukraine. The app serves as a digital wallet for your personal documents and a gateway to public services, available in both Ukrainian and English languages.

Even if you're not a Ukrainian citizen, Diia can still be useful. Thanks to a simplified user interface, foreigners who are officially staying in Ukraine (for example, with residence permits or long-term visas) can access selected digital services and receive official notifications.

Key services foreigners can use

For foreigners living in Ukraine or staying for an extended period, Diia offers:

- Access to personal digital documents – including temporary and permanent residence permits.

- Digital work permits for foreigners and stateless persons.

- Digital tax number and business registration (especially helpful for freelancers and remote workers)

In this article, you’ll learn how to apply for a digital residence card, register as an e-resident, and explore other online services available for foreigners in Diia.

Where to download?

App Store | Google Play

Need help with legal paperwork or visa status in Ukraine? The Visit Ukraine services platform provides professional legal assistance for foreigners and full support with documentation – including consultations on access to digital ID and state services.

Air Alert app – instant war risk notifications

How it works and why it’s essential

In a country affected by war, being aware of potential threats is key. The Air Alert app Ukraine is one of the most important safety apps for tourists in Ukraine, providing real-time notifications about missile strikes, artillery shelling, or other threats in your region.

Developed by Ajax Systems in cooperation with the Ministry of Digital Transformation of Ukraine, this war alert app Ukraine is synchronized with regional emergency systems. As soon as your region declares an alert, your phone will instantly sound a loud siren – even if it's in silent mode. Notifications are categorized by type: air raid, artillery shelling, street fighting, radiation hazard, or chemical threat.

Using Air Alert helps both foreigners and locals understand how to stay safe in Ukraine 2025, especially in unfamiliar regions or when traveling between cities.

Installing and using Air Alert

Setting up the app is simple:

Step 1: Download the Air Alert app (App Store | Google Play).

Step 2: Enable location access and allow push notifications.

Step 3: You can manually select regions or allow the app to use your current GPS position.

Step 4: Turn up your device’s volume – the app overrides silent mode during alerts.

The app supports multiple languages, including English, and is compatible with most modern smartphones. For many foreigners, it has become an essential part of daily life while traveling or living in Ukraine.

Kyiv Digital – for city transport, parking, alerts, and more

Key functions for tourists

If you’re planning to visit the capital, the Kyiv Digital app for tourists is a must-have. It’s the official mobile app created by the Kyiv city administration to simplify access to city infrastructure and services – perfect for both residents and foreign visitors.

In particular, the English version also has parking payment services, traffic tracking, transport card top-up and QR-tickets. Users of the English version will also receive air raid and cancellation alerts, curfew reminders and will be able to view a map of shelters.

The app’s interface is intuitive and available in English, making it one of the most useful apps in Ukraine for travelers, especially in the capital.

Why it's useful for first-time visitors to the capital

Whether you’re visiting Kyiv for a few days or planning a longer stay, easy access to real-time transport and safety information will help you navigate the city with confidence. The app helps you avoid parking fines, find the nearest metro station, and stay informed about potential disruptions.

You can download the English version of the Kyiv Digital app here.

Map of Air Alerts – real-time map of air alerts across the country

How it works and why it’s useful

In a country where safety conditions can change quickly, having access to up-to-date threat information is essential. The Map of Air Alerts (https://alerts.in.ua/en) is an interactive tool that displays real-time air raid alerts across all Ukrainian regions. It is one of the most practical security tools for foreigners in Ukraine, especially if you plan to travel to Ukraine during war and move between cities.

The map shows which oblasts are currently under threat (red), which are all-clear, and updates in real time as alerts are issued or canceled. It’s mobile-friendly and available in English, making it one of the easiest digital tools Ukraine for foreigners to use on the go.

Why it matters for your safety?

By using the map together with the Air Alert app Ukraine, tourists can plan their movements more safely and avoid regions under active threat. The tool is widely used by embassies, media, and humanitarian organizations – and it’s equally valuable for independent travelers.

Travel tip: If you're planning to stay in Ukraine, it's highly recommended to arrange medical insurance with war coverage. This guarantees access to healthcare in emergency situations, including injuries caused by conflict-related events. You can purchase a reliable policy easily via Visit Ukraine’s insurance services – trusted by thousands of travelers and volunteers.

Visit Ukraine – your digital assistant in Ukraine

In today’s environment, having one trusted platform that brings together everything you need during your trip is essential. That’s exactly what Visit Ukraine services offer – a multifunctional digital hub created to support foreigners before and during their stay in Ukraine.

Whether you're planning a short visit or staying long-term, Visit Ukraine provides convenient access to essential services – all in one place and in English.

What you can do on the Visit Ukraine platform

- Buy medical and car insurance, including insurance with war coverage – required for most travelers in 2025.

- Book airport transfers, train and bus tickets.

- Reserve hotels or guided tours across Ukraine.

- Get help with documents – for example, visa support, translation, etc.

- Receive legal consultations – with lawyers who specialize in assisting foreigners in Ukraine.

- Rent a car for flexible travel within the country.

- Check updated travel rules, safety recommendations, and entry conditions

The platform also regularly publishes travel news, tips, and real-time updates about safety and transportation – making it a go-to tool for those who want to stay informed and safe during their journey.

With thousands of international users, Visit Ukraine services are widely recognized for their reliability, clear guidance, and 24/7 customer support.

Explore the full range of services at Visit Ukraine.  

Bonus tools: Other useful apps for travelers in Ukraine

In addition to the core digital tools Ukraine for foreigners, there are several everyday apps that can significantly improve your experience, especially when it comes to navigation, communication, and local mobility. These tools are widely used by both locals and tourists – and many of them work offline or support English-language interfaces.

Google Maps & offline maps

For orientation, route planning, and location search, Google Maps (App Store | Google Play) remains a top choice. It includes up-to-date public transport routes in major cities like Kyiv, Lviv, and Odesa.

If you are heading to a rural area or may experience signal loss while traveling, consider downloading offline maps, such as Google and Navi maps. This is especially useful for those traveling to the Carpathians or regions bordering conflict.

Translate apps (Google, DeepL)

Communication can be a challenge in some regions where English is not commonly spoken. Apps like Google Translate (App Store | Google Play) and DeepL (App Store | Google Play) offer instant translations for text, speech, and even signs via camera input.

Download Ukrainian and Russian languages in advance for offline use – this will help you at train stations, local shops, or during emergencies.

Taxi apps (Bolt, Uklon)

Bolt (App Store | Google Play) and Uklon (App Store | Google Play) are the two leading taxi apps in Ukraine – both work similarly to Uber and are available in English. They offer transparent pricing, route previews, and cashless payment options. You can select comfort levels and even request an English-speaking driver.

These apps are particularly helpful when public transport is limited or disrupted by curfews or air alerts.

Local SIM and eSIM cards

Getting connected in Ukraine is easy – you can buy a local SIM card without ID at airports, train stations, or supermarkets. Just insert it into your phone and top up the balance.

If your phone supports it, you can also choose a virtual eSIM via mobile operator websites like Kyivstar, Vodafone, or Lifecell.

To manage your balance or switch plans, use the operators’ apps:

My Kyivstar (App Store | Google Play), My Vodafone (App Store | Google Play), or Lifecell (App Store | Google Play) – all available in English on Android and iOS.

Having a local SIM ensures access to internet, maps, and safety apps for tourists in Ukraine anytime, anywhere.

Food delivery apps (Glovo, Bolt Food)

To order food in Ukraine, use Glovo or Bolt Food – the two most popular food delivery services.

- Glovo is available in cities like Kyiv, Lviv, Odesa, Vinnytsia, and more. It offers delivery from restaurants, supermarkets, pharmacies, and even flower shops. The interface is in Ukrainian only, but the app is user-friendly.

Available via app (App Store | Google Play) or website.

- Bolt Food works similarly and is available in Kyiv, Lviv, Dnipro, Lutsk, Poltava, and other cities. The app supports English, making it easier for tourists to use.

Get it on App Store | Google Play.

Expect delivery times between 30–90 minutes. You can pay by card or in cash. Note that product prices may be slightly higher due to service fees.

Food establishments

You can find a nearby establishment, view its menu and book a table through the Expirenza app  (App Store | Google Play). Where you can also pay the bill and leave a tip for the waiter.

In total, more than 1,700 establishments across Ukraine are connected to the service. The app is available in English.

Healthcare and emergency services

Access to medical services is critical, especially in a new country. These apps provide medical care and emergency service contacts.

- Tabletki.ua (App Store | Google Play): Provides detailed information about medicines, their availability and prices in Ukrainian pharmacies. Also offers health-related news and articles.

- Helsi medical app (web version | App Store | Google Play)  allows you to find a hospital near you and make an appointment with a doctor. The examination will be paid. Online consultation is also available.

Using reliable digital tools Ukraine for foreigners is essential for safe and informed travel. Real-time alerts, navigation apps, access to public services, and local updates help travelers stay aware and protected.

Visit Ukraine services offer a full range of tools: insurance with war coverage, legal support, transfers, bookings, and news – all in one place and in English.

Technology empowers foreigners to move confidently and stay connected during their time in Ukraine.

Let us remind you! Preparing for a trip to Ukraine is a responsible process that requires taking into account all the nuances. In particular, we are talking about the peculiarities of traveling to a country that is at war. Find out what to take with you to Ukraine and how to pack a backpack for the trip.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

We recommend purchasing it for a safe and comfortable trip to Ukraine: 

Visit Ukraine Insurance – health insurance with coverage of war risks;

Visit Ukraine Mini Hull Insurance – car insurance with extended coverage in Ukraine;

Visit Ukraine Osago – compulsory motor third party liability insurance for cars with Ukrainian registration;

Visit Ukraine Tickets – bus and train tickets to/from Ukraine;

Visit Ukraine Tours – the largest online database of tours to Ukraine for every taste;

Visit Ukraine Hotels – hotels for a comfortable stay in Ukraine;

Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.

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