Eine einzige Plattform für städtische Dienstleistungen wurde in Kiew gestartet: Was Sie über das neue Portal wissen müssen

Eine Online-Plattform mit allen Kiewer Dienstleistungen hat die wichtigsten kommunalen Programme zusammengeführt und ist für die Bewohner der Hauptstadt verfügbar

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The new unified Service Portal has united the main municipal programs and is now available to residents of the capital. This news was announced by representatives of the Kyiv City State Administration. So far, specialists have managed to fully digitize 11 services. From now on, users can apply for permits and licenses necessary for running a private business, receive financial assistance or apply for rehabilitation programs in a matter of minutes.

All services are available online around the clock. It is planned that over time, the platform's functionality will be expanded and improved, providing access to all municipal programs available in the capital.

Features of the online portal

The Service Portal online platform has become a part of the Kyiv Digital ecosystem, but unlike the already implemented applications and online services, it opens up and simplifies access to city programs. It will allow people with limited mobility and internally displaced persons to have unimpeded access to a wide range of administrative services and facilities.

Experts say that the platform offers a single sign-on to the ecosystem, a convenient search for published materials, and a fully digitized procedure for processing and submitting the necessary applications.

The services available today include:

● financial assistance to families of fallen Ukrainian soldiers;

● preparation of documents and licenses for organizing and running a business;

● organization of sanatorium and resort rehabilitation;

● compensation for energy costs;

● transfer and registration of children to new educational institutions;

● rehabilitation services and programs.

The portal mainly contains online services aimed at supporting vulnerable groups. The platform is expected to help them receive all the help they need without bureaucracy and in the shortest possible time. Experts are actively working to expand the functionality of the new platform. It is planned that it will provide users with access to the widest possible list of services and programs.

The service portal is part of the Kyiv Digital ecosystem

The Kyiv Digital ecosystem includes numerous digitized online services, including a fare payment system, mobile software, city bulletin boards, shelter maps, parking payment, alarm notifications, and more. In total, the project has combined 37 popular online services that local residents use on a daily basis. The new portal provides access to a dozen municipal services and greatly facilitates the process of using them.

The service's functionality is fully automated. To use it, you do not need to have special knowledge or have a device with high technical characteristics. All services are available online on the website immediately after logging in.

According to the administration, the developers have been improving the urban accessibility system for a long time. The capabilities of the digital project will be expanding, and those services that may be of interest to Kyiv residents but are not yet available online will definitely appear and become available for daily use.

Photo: portal.kyiv.digital

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