Ukrainian passport service SE Document launched in Bulgaria: where is it located and what services are available?

A mobile passport service for Ukrainians has launched in Varna. Find out what documents you can obtain, where the service points are located, and how to sign up for an appointment.

Legal assistance on migration issues for Ukrainians in Ukraine and abroad

GET

Starting May 7, 2025, Ukrainians in Bulgaria can get or renew their documents without having to go back to Ukraine. A mobile passport service operated by the state-owned company Dokument has begun operating in Varna. This is the result of coordinated cooperation between the State Migration Service, the Ministry of Internal Affairs, and the Ministry of Foreign Affairs of Ukraine. This is a significant step toward supporting more than 250,000 Ukrainian citizens temporarily residing in the Republic of Bulgaria.

What services does the passport service in Varna provide?

Services that Ukrainian citizens can receive in Varna:

● Issuance of an ID card or foreign passport — both initial and replacement for lost or stolen documents;

● Replacement of an ID card or foreign passport — in case of expiration, change of personal data, or damage to the document;

● Replacement of an old-style passport (1994) with an ID card — at the request of the holder or if the document has become unusable.

The service is provided using mobile software and hardware complexes — specialised white minibuses marked “Passport Service”. The service is currently in test mode, but citizens can already submit application forms.

Don't want to miss important updates and useful articles? Subscribe to our weekly newsletter!

How to get an appointment at the State Enterprise Document in Varna: electronic and live queues

There are two ways to get an appointment at a mobile point:

● Registration via an electronic queue — available on the official website of the State Enterprise Document.

● Live queue — organized and controlled by company representatives directly on site.

It should be noted that demand for such services abroad is growing, so it is recommended to register online in advance to avoid long waits.

Where is the mobile passport service located in Varna?

Mobile complexes serve citizens at the following address: Troshevo Mladost, Vladislav Varnenchik Blvd., 186, Mol Varna Shopping Center, 9009, Varna, Bulgaria

The center's working hours are Monday through Saturday from 9:00 a.m. to 6:00 p.m.

If you have any difficulties with paperwork abroad, we recommend contacting the immigration lawyers at Visit Ukraine. They will help you with consulting, case support, preparing documents for a residence permit, extending your legal stay, and other nuances that arise in the process of legalizing your life abroad. Consulting with specialists is an opportunity to save time and avoid unfortunate mistakes.

Do not delay the processing or renewal of your documents. If necessary, contact the experienced specialists at Visit Ukraine, who are always available and ready to help.

We remind you! Obtaining a foreign passport abroad is an important issue for millions of Ukrainians who are temporarily residing outside the country. Read about the countries where you can obtain a Ukrainian foreign passport by following the link.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

Our recommendation for a safe and comfortable trip: 

Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

Green Card - compulsory car insurance for traveling abroad;

Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;

Private Lawyer service - professional legal support on visa and migration issues;

Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.

© 2018-2025, Visit Ukraine. Use, copying or reprinting of materials on this site is permitted only with a link (hyperlink for online publications) to Visit Ukraine.

All rights reserved.