The passport service of SE Document in Bratislava is now open at a new address: details

Since the end of May, the State Enterprise “Document” in Bratislava has been operating at a new address. Find out more about the new location, available services, working hours and options for making an appointment for documents for Ukrainian citizens in Slovakia

Legal assistance on migration issues for Ukrainians in Ukraine and abroad

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For Ukrainians living in Slovakia, there is important news - on May 27, 2025, the State Enterprise “Document” in Bratislava started receiving citizens at a new address:

📍 6A Prievozska Street, Pressburg Tower, Bratislava.

This move is intended to make the service even more convenient - the office is located in a modern business center with a parking lot for visitors.

What services are available in the new center?

At the new location of the Passport Service, citizens of Ukraine can use all basic services, including:

🔹 Issuance of an ID card or passport - for those who receive documents for the first time, or in case of loss, theft or expiration of an old document.

🔹 Exchange of existing documents:

- An ID card or a foreign passport - in case of change of personal data (for example, after changing the surname), damage to the document or expiration of its validity;

- a paper passport of the 1994 model - for a modern ID-card (upon request or in case of unusability).

🔹 Issuance of the first ID-card - for teenagers who have reached the age of 14.

📝 How to sign up?

For the convenience of visitors, there are two formats for submitting documents:

1️⃣ Electronic queue - registration is carried out online through the website. This guarantees accurate appointment times and minimizes waiting time.

2️⃣ Live queue - an opportunity to apply without an appointment. Ideal for those who could not register online or need urgent paperwork.

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🕘 Working hours:

The Center is open from Monday to Saturday from 09:00 to 18:00, which allows you to choose a convenient day and time for your visit.

ℹ️ Useful information:

You can check the exact address, familiarize yourself with the current list of services, and sign up for an electronic queue on the official website of SE “Document”.

This step is part of a large-scale initiative to improve the service for Ukrainians abroad so that everyone can quickly, conveniently and reliably obtain the necessary documents regardless of their location.

If you have any difficulties with paperwork abroad, we recommend contacting the immigration lawyers at Visit Ukraine. They will help you with consulting, case support, preparing documents for a residence permit, extending your legal stay, and other nuances that arise in the process of legalizing your life abroad. Consulting with specialists is an opportunity to save time and avoid unfortunate mistakes.

Do not delay the processing or renewal of your documents. If necessary, contact the experienced specialists at Visit Ukraine, who are always available and ready to help.

We remind you! Obtaining a foreign passport abroad is an important issue for millions of Ukrainians who are temporarily residing outside the country. Read about the countries where you can obtain a Ukrainian foreign passport by following the link.

Photo: iStock

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